The CBORD Group
The CBORD Group
Welcome to CBORD support. We pride ourselves on providing the industry's best customer support. With 24/7 access to our client services staff, you can rest assured that CBORD is there to help you with any system need you may encounter, when you need it!
HIPAA/HITECH Warning:
Please follow your institutions HIPAA/HITECH and or GDPR Privacy and Security policies and procedures before transmitting any protected health information (PHI) or personally identifiable information (PII) to CBORD.
If this issue is urgent, please refer to the technical support contact information.
Support Resources
- eSupport
Get the latest on support cases using our online customer portal. Opens in a new window, requires separate login. - AHA Ideas Portal
- View the eSupport Web Portal Guide
- Contacting Support
How best to get in touch with CBORD's award-winning support team. - CBORD Education
Looking for classroom training or online sessions? Check out CBORD Education today. - Release Notes
View the details of your system's latest version. - Searchable Release Notes
- Knowledge Base Articles
Search our Knowledge Base for answers. - eHow-to
Access our eHow-to page for information to keep your system running smoothly as well as other support tips and tricks. - Bomgar Session
Join a Bomgar session CBORD. - Hardware Requirements
- Email Issues
Having issues sending email to CBORD? Check here for help. - Product End-of-Service and End-of-Life Announcements
Product Family Specific Support
- Food & Nutrition Systems
Select here for support of CBORD's foodservice, dietary and clinical software systems. - Gold Systems
Select here for support of CS Gold®, CS Access™, CS Housing®, and CBORD off-campus programs and MICROS® systems connected to CS Gold. - Odyssey Systems
Select here for support of Odyssey PCS™, Odyssey HMS™, Odyssey HMS™ Judicial, Webfood®, and CBORD off-campus programs and MICROS® systems connected to Odyssey systems.
